Ha - no argument! We left and breathed a sign of relief that we didn't waste any more time or money (thank goodness we weren't given a gift card!) there in a place where customers appear to be treated as if they don't matter at all. I understand that sometimes things come up and you can't deliver on what you said you'd do, but you need to communicate that! The studio is so small that there's no way we weren't able to be found if this lady would've looked for us to let us know that someone else with a reservation actually was going to be using that table, so why didn't anyone update us on the situation? At this point I had no desire to support a place that offered such poor service, so I looked at my husband and asked if he wanted to just leave - "yep". Good customer service means communicating with the customer, and they failed miserably at that. Our "friend" from behind the desk was nowhere to be found, and there were no other vacant tables in the studio. We got to the table and it now had a sign on it stating it was for Terra (I'm not Terra) for however long. So now the part about the overpriced pottery - seriously? $16 for an unglazed cereal bowl? As someone who has worked with clay before and knows the cost of clay, let me just throw it out there that that is more than the cost of an entire block of clay! I get that it's supposed to be about the experience, but how great of an experience would it really be knowing you paid such exorbitant prices for a dish (or whatever you picked)? Despite this, we picked out our pieces and went to sit at the table which had at this point been cleared off and set up for us - well, we thought it was for us. I watched to see if the lady was going to start clearing the table, and after about five minutes she finally did. Not helpful since we were already there and reservation-less, and maybe you should put that on the site? I started to ask a question when she said, "If you guys want to look around and pick your pieces then I guess I can clear off that table over there for you to use," gesturing to a vacant table nearby. "Right, but you should make a reservation because sometimes it gets busy like on the weekends." Okay. She asked if we had a reservation, I told her no since the website indicated it was not necessary to make one as a smaller group. I said hello, explained that we had 3 people in our party, and that it was our first time coming to Color Me Mine. When we arrived and I walked up to the counter, I was curtly greeted with what felt like an obligatory "hi". We were a party of 3 so I figured I'd skip the reservation to give us a little more flexibility on arrival time (nice to have that flexibility with a preschooler!). I assumed this meant they would have the space to accommodate smaller groups that would walk in. Promotional value expires 365 days after purchase. Groupon is not affiliated with or sponsored by Color Me Mine in connection with this deal. We checked the website in advance to see if we needed to make a reservation, but the website states, "We accept reservations and walk-ins!" and I also read that reservations were recommended for large parties, but not necessary for smaller ones. Paint your life perfect with savings to sweeten the pot courtesy of this deal at Color Me Mine, where youll get 30 toward pottery and paint for 15. To view our shelves now or order To-Go Kits, click here.A family member gave us money for Christmas to go to Color Me Mine, so we were excited to finally have a weekend open to do it. Park in the designated spot, call us, and we will meet you curbside.Ĭall (916) 714-4943 to make a reservation, or get information on TO-GO KITS. We even offer curbside service for TO-GO KITS and pottery pick up. For larger parties, we offer private parties before or after regular store hours. In studio Parties - We offer small parties during regular hours for groups/parties not to exceed 8 people. Return your TO-GO KIT within 7 days for glazing and firing of your items so they will be shiny, non-toxic, and food safe. TO-GO Parties - Simply pick out your pottery, choose your paint colors, and we will pack it up with brushes to use and painting instructions. Relax and take your time working on your pottery, or invite a few friends to enjoy libations and painting fun. Simply pick out your pottery, choose your paint colors, and we will pack it up with brushes to use and painting instructions. We also offer TO-GO KITS for painting at home. We highly recommend to call for Walk-ins are welcomed based on seating availability. Relax and unwind with a friend, co-worker, or join us for a date night! Color Me Mine has so much to offer adults, as well as kids.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |